New Learning Method, LLC (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of students and families we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our tutoring and test preparation services.

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This Privacy Policy applies only to information collected online through our website and digital communications.

1. Information We Collect

We may collect the following categories of information:

A. Parent/Guardian Information

• Full name

• Email address

• Phone number

• Mailing address
   

B. Student Information

• Student name

• Age and grade level

• School attended

• Academic records and test scores

• Progress reports and performance data

We do not collect payment or credit card information through this website.

C. Automatically Collected Information
Through our website platform and analytics tools, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referring website

This information is collected through cookies and similar tracking technologies.

2. How We Use Information
We use collected information to:

• Provide tutoring and test preparation services

• Evaluate and monitor student academic progress

• Customize instructional plans

• Communicate with parents/guardians

• Schedule sessions and send reminders

• Improve our website and services

• Conduct internal analytics

• Send important updates and service-related communications
   

We do not sell personal information or student data.
Student academic data is used solely for educational and internal business purposes.

3. Children’s Privacy (Under Age 13)
We provide tutoring and academic services to children under 13 years of age.
In compliance with the Children's Online Privacy Protection Act (COPPA):

• We collect personal information from children under 13 only with verifiable parental or guardian consent.

• Parents or legal guardians provide student information directly when registering for services.

• We use children’s information solely to deliver educational services.

• We do not sell, rent, or publicly disclose children’s personal information.

Parents/guardians may request to:

• Review their child’s personal information

• Correct inaccurate information

• Request deletion of their child’s information

Requests may be submitted using the contact information listed below.

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4. SMS Communications
By providing your mobile number and opting in through a form, registration process, or other written consent, you agree to receive SMS text messages from New Learning Method, LLC.

These messages may include:

• Appointment confirmations

• Session reminders

• Academic updates

• Parent communications

• Service-related announcements

• Promotional or marketing messages (if consented)

Message frequency varies. Message and data rates may apply.

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You may opt out at any time by notifying us through any written message via text message or email. For assistance, please contact us directly. We do not sell, share, or disclose SMS consent or phone numbers to third parties or affiliates for marketing purposes.
SMS communications are provided in compliance with applicable U.S. telecommunications laws.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Improve website performance

• Understand visitor behavior

• Save user preferences

• Support analytics and advertising efforts

Our website is hosted on Wix, which may use tracking tools as part of its platform infrastructure.

We may also use analytics services such as Google Analytics to evaluate website traffic and usage.
You may disable cookies in your browser settings; however, some site features may not function properly if cookies are disabled.

6. Third-Party Service Providers
We may use trusted third-party service providers to support business operations, including:

• Website hosting (Wix)

• Analytics providers

• Email communication platforms

• Scheduling software

• SMS communication platforms

These service providers are permitted to access personal information only as necessary to perform services on our behalf and are required to maintain confidentiality and security safeguards.

We do not sell personal or student data.

7. Educational Records and Confidentiality
Student academic information, including test scores, assessments, progress reports, and school information, is treated as confidential educational data.
This information is:

• Used solely to provide tutoring and academic support

• Accessible only to authorized personnel

• Not shared for advertising or unrelated marketing purposes

We maintain reasonable safeguards to protect the confidentiality of student records.

8. Data Retention
We retain personal and student information only as long as necessary to:

• Provide tutoring and test preparation services

• Maintain educational records

• Comply with legal obligations

• Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or destroyed.

9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
Access to sensitive information is limited to authorized personnel. Our website uses secure hosting and encryption where appropriate.
While we take reasonable steps to protect information, no method of transmission over the internet is completely secure.

10. Your Privacy Rights
You may have the right to:

• Request access to personal information we maintain

• Request correction of inaccurate information

• Request deletion of personal information (subject to legal and contractual obligations)

To exercise these rights, please contact us using the information below.

We will respond within a reasonable timeframe consistent with applicable law.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Information
If you have questions about this Privacy Policy or wish to submit a privacy request, please contact:
New Learning Method, LLC
12800 Westridge Blvd. #149
Frisco, Texas 75035

 

Or email: newlearningmethod.llc@gmail.com

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